NCT 9-1-1

TERT Basic Awareness Training Course #3817 - (January 15, 2025 8:30 am - 5:00 pm)

Available Seats: 10 of 10

Location:
Training Room B map
600 Six Flags Drive, 226

This training course is designed to train experienced 9-1-1 telecommunicators in one Public Safety Answering Point (PSAP) to assist another temporary, alternate, or permanent PSAP when assistance is needed.

Required: 

• Police Department
• Sheriff's Office
• Fire dispatch services
• EMS dispatch services

• Licensed 9-1-1 telecommunicator
• Through the Texas Commission on Law Enforcement (TCOLE)
• Fire certification (if applicable)
• EMD/medical certification (if applicable)
• NIMS ICS 100, 200 and 700

Recommended:

• NCIC/TCIC Full Access operator
• Critical Incident Stress Management: Group and Peer
• Intermediate Spanish for Telecommunicators
• Crisis Communications course
• Hazardous Materials Awareness
• NIMS ICS 300 and 400

TERT Team Leader Training Course #3819 - (January 16, 2025 8:30 am - 12:00 pm)

Available Seats: 10 of 10

Location:
Training Room B map
600 Six Flags Drive, 226

TERT Team Leader Course

One of the essential components of establishing a viable Telecommunicator Emergency Response Taskforce (TERT) program is to identify and train individuals who will be designated as Team Leaders. Under provisions of the APCO/NENA Standards for TERT Deployment, each deployed team should be accompanied by a Team Leader.

Required:

• Minimum of two years as a public safety telecommunicator (police, fire, medical)
• Required certifications, based on classification (police, fire, medical)
• TERT Basic Awareness course
• NIMS ICS 100, 200, 700 and 800

Preferred Prerequisites:

• Supervisory experience in a 911 communications center (i.e., CTO, shift supervisor, supervisor or manager)
• Previous deployment to a disaster area

Recommended:

• Intermediate Spanish for Telecommunicators
• Critical Incident Stress Management: Group and Peer
• FEMA COML course
• NIMS ICS 300 and 400

Basic Telecommunicator Licensing Course (RTA#18) - (February 10, 2025 8:00 am - 5:00 pm)

Available Seats: 20 of 20

Location:
Training Room A & B map
600 Six Flags Drive, 226

Enrollment into this course is only available after completing the application process and completing the required documents found in 18th Regional Telecommunicator Academy Course. Upon receipt of the requirement paperwork will student be automatically enrolled in this course.     This Basic Telecommunicator Licensing Couse is the first two week of the Regional Telecommunicator Academy #18, that will prepare the student for the state licensing exam that will be hosted on March 5th.  With Graduation being held on March 7th. The course is designed to provide the new career Telecommunicator with an understanding of the emergency communications environment, and the core competencies in both emergency and non-emergency situations required by the Commission for licensing.

• Prior to starting class:  students must have a current, nationally recognized Cardiopulmonary Resuscitation (CPR) certification.
• This includes, but is not limited to, courses from the American Heart Association and the American Red Cross. The CPR course must be taken in-person and the student must complete practical scenarios for adult/infant/AED to be certified.
• The student must have in person CPR class on their TCOLE report to take the class.