NCT 9-1-1

BLS-CPR Training Course_TCOLE #3845-(December 2, 2025 8:30 am - 12:30 pm)

Available Seats: 0 of 7

Location:
Training Room A & B map
600 Six Flags Drive, 226

Duration: 1/2 Day | 4 Hours TCOLE Credit

This course is available exclusively to ECCs within the NCT9-1-1 region.  

Course Description:
This in-person Adult, Child, and Baby First Aid/CPR/AED course equips students with essential lifesaving skills to recognize and respond to a variety of first aid, breathing, and cardiac emergencies involving adults, children, and infants.

Participants will complete all required hands-on components of CPR and AED training in accordance with American Heart Association (AHA) guidelines. This course fulfills the practical training requirement for enrollment in the Cardiac Emergency Communications (#786) course and supports ECC staff in meeting critical preparedness and response standards. This course is available exclusively to ECCs within the NCT9-1-1 region.

Instructor Bio: Bret Batchelor

Bret Batchelor serves as the 9-1-1 Training Coordinator for the North Central Texas Emergency Communications District (NCT9-1-1), supporting 40 Emergency Communication Centers (ECCs) across 14 counties. With over 15 years of experience in public safety, Bret began his career as a 9-1-1 Telecommunicator and joined the North Central Texas Council of Governments’ Regional 9-1-1 Program in 2019.

He holds certifications as a TCOLE Instructor, Master Licensed Telecommunicator, and American Heart Association Basic Life Support (AHA BLS) Instructor. In addition to his training leadership role, Bret serves as the Administrator and Coordinator for the NCT9-1-1 Regional Critical Incident Stress Management (CISM) Taskforce, supporting the mental health and wellness of emergency communications professionals.

Bret is also actively involved in advancing public safety training initiatives statewide. He currently serves as the President of the Texas Law Enforcement Training Coordinators Consortium, representing the telecommunicator community at the state level.

Solacom CHE Training Course_TCOLE#5205 (December 9, 2025:8:30 am - 12:30 pm//PART 1 of 2 for 8 hour training)

Available Seats: 0 of 8

Location:
Training Room A & B map
600 Six Flags Drive, 226

Students will receive instruction on 9-1-1 call handling equipment and gain updated knowledge on current technologies related to the 9-1-1 industry.

This four-hour course serves as the morning session of a full eight-hour training day. Class will start at 0830 on December 9, 2025. Upon completion, students will be automatically enrolled in the TDD-TTY-RTT (12-9-25) course for the afternoon session.

TDD-TTY-RTT_TCOLE#3812 (December 9, 2025:12:30 pm - 4:30 pm//PART 2 of 2 for 8 hour training)

Available Seats: 8 of 8

Location:
Training Room A & B map
600 Six Flags Drive, 226

In this course, students will receive information and instruction on the TDD/TTY/RTT standards and operations.

There is no need for students to enroll or register separately; they will be automatically enrolled upon completion of the first (AM) portion of the Solacom CHE 12-9-25 training course.