Lessons
Unit 1: Roles & Responsibilities
Unit 2: Communication Resources & Confidentiality
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Unit 3: Emergency Communications Technology
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Unit 4: Basic Call Processing Techniques
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Unit 5: Basic Radio Comms
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Unit 6: Legal & Liability Concepts
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Unit 7: Stress, Health & Awareness
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Unit 8: Ethics
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Unit 9: Cultural Diversity
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Unit 10.1: Persons with Mental Illness
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Unit 10.2: Dealing Suicidal Persons
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Unit 10.3: Family Violence
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Unit 10.4: Stalking Incidents
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Unit 10.5: Sexual Assult
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Unit 10.6: Human Trafficking
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Unit 10.7: Barricaded Persons
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Unit 10.8: Explosive Devices
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Unit 10.9: Emergency Management
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Unit 10.10: Missing and Exploited Children
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