NCT 9-1-1

Solacom CHE Training Course - (April 8, 2025 8:30 am - 12:30 pm)

Available Seats: 3 of 8

Location:
Training Room A & B map
600 Six Flags Drive, 226

Students will receive instruction on 9-1-1 call handling equipment and gain updated knowledge on current technologies related to the 9-1-1 industry.

This four-hour course is the only course hosted on this date. This course is for those who have already taken/completed the four-hour TDD/TTY/RTT training course.

Solacom CHE Training Course - (April 9, 2025 8:30 am - 12:30 pm-PART 1of 2 for 8 hour training)

Available Seats: 3 of 8

Location:
Training Room A & B map
600 Six Flags Drive, 226

Students will receive instruction on 9-1-1 call handling equipment and gain updated knowledge on current technologies related to the 9-1-1 industry.

This four-hour course serves as the morning session of a full eight-hour training day. Upon completion, students will be automatically enrolled in the TDD-TTY-RTT (4-9-25) course for the afternoon session.

TDD-TTY-RTT - (April 9, 2025 12:30 pm - 4:30 pm-PART 2 of 2 for 8 hour training)

Available Seats: 3 of 8

Location:
Training Room A & B map
600 Six Flags Drive, 226

In this course, students will receive information and instruction on the TDD/TTY/RTT standards and operations.

There is no need for students to enroll or register separately; they will be automatically enrolled upon completion of the first (AM) portion of the Solacom CHE 4-9-25 training course.

 

Communications Training Officer Course - (April 23-25, 2025 8:30 am - 5:00 pm)

Available Seats: 13 of 20

Location:
Training Room A & B map
600 Six Flags Drive, 226

This 24-hour, 3-day training course (TCOLE 5309) equips students with the foundational skills necessary to become effective trainers. Participants will be introduced to the principles of adult learning, including the unique needs and requirements of adult learners. The course also covers strategies for improving interactions across generations, as well as key aspects of evaluation, documentation, and liability in a communications center training environment.

To receive credit, students must successfully complete a final course examination and deliver a class presentation.

SAFVIC for Telecommunicators - (May 2, 2025 8:00 am - 5:00 pm)

Available Seats: 29 of 30

Location:
Training Room A & B map
600 Six Flags Drive, 226

Course Overview:

This 8-hour course is designed to provide 911 call-takers across the state with the tools needed to effectively identify and manage sexual assault and family violence calls.

Registration:

This course serves as a placeholder. Please complete your registration using the following link:

Complete Registration

Instructor and Completion:

The course will be instructed by Jennet Sullivan, a SAFVIC instructor.

Upon course completion, students will receive a course completion notification via email after exams are graded in person by the SAFVIC organization (based in Austin).

BLS-CPR Training Course - (May 20, 2025 8:30 am - 12:30 pm)

Available Seats: 5 of 7

Location:
Training Room A & B map
600 Six Flags Drive, 226

This Adult, Child, and Baby First Aid/CPR/AED in-person course equips students with the skills to recognize and respond to a variety of first aid, breathing, and cardiac emergencies involving adults, children, and infants.

This course is available exclusively to ECCs within the NCT9-1-1 region and serves as a prerequisite for the Cardiac Emergency Communications (#786) course. Students are required to complete all hands-on portions of the CPR training as mandated by the American Heart Association.

Solacom CHE Training Course - (May 28, 2025 8:30 am - 12:30 pm-PART 1of 2 for 8 hour training)

Available Seats: 6 of 8

Location:
Training Room A & B map
600 Six Flags Drive, 226

Students will receive instruction on 9-1-1 call handling equipment and gain updated knowledge on current technologies related to the 9-1-1 industry.

This four-hour course serves as the morning session of a full eight-hour training day. Upon completion, students will be automatically enrolled in the TDD-TTY-RTT (5-28-25) course for the afternoon session.

TDD-TTY-RTT - (May 28, 2025 12:30 pm - 4:30 pm-PART 2 of 2 for 8 hour training)

Available Seats: 8 of 8

Location:
Training Room A & B map
600 Six Flags Drive, 226

In this course, students will receive information and instruction on the TDD/TTY/RTT standards and operations.

There is no need for students to enroll or register separately; they will be automatically enrolled upon completion of the first (AM) portion of the Solacom CHE 5-28-25 training course.